Daily Living Support Services

 We start by looking at a person’s NDIS plan. What are their goals? How can we set up a care plan that supports what they want to achieve? Often this is about freeing up the person to have a degree of autonomy and releasing their family from these responsibilities. We help participants with personal care, doctor’s appointments, shopping and outings. We help with meal preparations, medication and day-to-day tasks. Depending on individual needs, daily living support can include help with equipment and aids that support physical health and well-being. 

 Daily Living Support Service plans match the goals of the individual. We then track how well the plan is delivering what the individual needs. We use the person-centered approach because every participant will have different goals and needs. The care plan is put together in careful consultation with the participant. It is regularly reviewed and adjusted to changing circumstances. 

 Once the Daily Living Support Plan is negotiated with the participant, we look carefully at the type of roster that will work best. A person with less funding who does not require complex care might only pay for a few hours a week. These could focus on grocery shopping or cleaning four hours a day, two days a week. The hours and the days increase with the level of complex care required, and there is flexibility in how these services are delivered. 

AHLC matches participants and support workers very carefully. Each person will have preferences, including factors like support worker gender and cultural background. We encourage participants to meet support workers to get to know who will provide their care. 

Australia Home Life Care is deeply committed to fostering cultural diversity and embracing the richness of different languages. In this inclusive workplace, employees from diverse backgrounds are celebrated and valued for their unique perspectives and linguistic abilities. 

 Daily Living Support Services falls under our Service Coordination department, and the participant must inform the Service Coordinator of any necessary changes. Participants can modify their goals at any time or simply wish to change their support worker or schedule. As the Service Coordinators, 

we are responsible for communicating with the support workers and ensuring that participants feel empowered with the freedom of choice and control over their support services. 

 Daily Living Services are delivered to participants in a range of living circumstances. Sometimes participants may live in their own homes with or without other family members. Others might be living in our Independent Living shared houses with other participants. 

 Reliable, caring support workers can reduce social anxiety and help participants become more confident as they interact and expand their connections. 

 Regular training is provided to all of our AHLC support workers. In specific situations, we arrange for specialized professionals, such as occupational therapists, to provide additional training to our support workers. This ensures they have the most current knowledge and skills to provide the best possible care and support to the participants under their supervision.